As many of you know, we’ve been through a bit of an ordeal recently after changing web hosting services. First we had problems with our emailer not sending, then after fixing that we discovered that many of our emails to services such as hotmail were being killed before even making it to the spam box. :o
After a bit of research we concluded that this was due to our lack of a static IP address and other such nonsense on Amazon Cloud, our new web hosts. Thanks to a little tinkering with the configuration and a new elastic IP address that seems to be more spam-filter friendly, everything appears to be working smoothly once again. I just personally tested it by purchasing a key and sending it to a hotmail account. It arrived successfully, so we’ve reactivated the buy-now page.
If anyone encounters further difficulties, please don’t hesitate to contact us.
If you haven’t received a key after a day or two, please email [email protected]. It is helpful if you use the same email address you made the purchase with and / or include your transaction ID.
It seems that some email services are still rejecting our Amazon sever IP and there doesn’t appear to be much we can do about it other than move to a different hosting service, which we don’t have time to undertake currently.
A limited number of people have been affected, so for now we’re just manually emailing out keys to anyone who the auto-mailer is failing to reach.
salut j ai precommander en legendaire il y a quelques jours et j ai bien recu ma clef j espere que je vais pouvoir l utiliser bientot et qu une version francaise sera disponible tres bon travail bravo les images et video sont magnifiques merci et bonne continuation
