I have this shelter with 3 guards and a soldier (124% desirability):
They basically never come home … never bring food or herbs or anything … house will never upgrade.
When they do “shelter stocking”, they go get some food and return to their guard tower/barracks.
I have this problem as well with several houses filled with guards or soldiers.
yes, only way is to go to a tower, remove everybody there and put back people (hopefully not the same).
(I’m not sure what happens with the weapons but I guess they magically go back into storage).
Update: This house is currently on its way to becoming a large house … and probably a manor shortly afterwards. So is another one that suffered the same problem.
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