i hope this problem is solved…and why all the bad things must happen to theese people =(
but i will buy a copy of Grim Dawn when this is solved =)
So, um, a question. . .
I’m in Nova Scotia. The pre-order transaction was not going to be complete until, like, January 28th. . . Is my pre-order still okay, and will I get the key soon? Or am I going to need to pay yet again. . .?
Bit confused by this. . .
You’re good (answered by email).
Hi Deriaz,
Our account indicates that we received an echeck payment from you but that it will take until the 28th to clear as you mentioned. So long as it clears on the 28th, you should be all set. We will check the account again on the 29th to see if it has cleared and if so we will email out your key. We can also potentially give you a refund if, for some reason, it does not clear and then you can try pre-ordering again once we have the new system set up. It looks like everything should be fine though.
Best,
Arthur
Awesome. Thank you both for the very, very quick responses! 
Very much appreciated.
We live to serve.
Rhis and I are actually bots, not real people.
LMAO! Ya know, as active as you guys are here at the community (a good thing), one could be led to believe so. 
Medierra/Rhis,
Just to offer, I work for an internet payment processing platform. I could easily set you up with one of our resellers if you wanted, and we could get you set up easily in less than a day. Just thought I’d offer. Hope this straighens out easily for you =(.
Is there going to be a way for me to send in money without having a Pay-Pal account or Credit Card ?
I know its a dumb question, but I don’t make much money, so I just never saw the need to open a P-P account (I live from one check to the next).
But I will do what I can (need to do) in ordeer to donate/pre-order.
:o
I’ll take a money order, even if Medierra won’t. Cut out the middle man, you know? =)
Careful, Rhis.
You’ve been awarded 1 demerit for your unscrupulous behavior. Now back to the salt mines with you!
Oooh I look forward to seeing the salt mines when I play the game. 
Are there any news about paypal or a bank account for US, Europe and Asia? Because many gaming portals and communities worldwide published the idea of this unique support system including links - if there is no working “entrance” for a longer period of time, the interest will fade away soon.
LOL Easter EGG!
PayPal is great for small time transactions, but trying to do major business with them is a pain.
Its a good job they didn’t close the account for investigation and lock the funds, as happened with a good friend of mine when he was taking donations for a game server he was running.
Reasons like that, I never keep any amount of money in my PayPal account.
WoW got my legendary in same day closed 
I hope you figure out something soon as I have some money waiting to go your way towards developing a great gameplay experience. I liked playing TQ back in the day and I’m itching to for something new in this genre, but Torchlight can only hold me for a little bit longer 
There is another developer team, that uses nearly the same business modell as Crate: http://www.interstellarmarines.com/
They also ask the community for financial support and “talk” with the fanbase in their forum about the game and try to integrate ideas from fans into it.
btw: Any news about a working payment system for GD?
I was dismayed that the ordering is down. I work for a software company and we use authorize.net which seems to be a good solution.
As I understand it, they do not charge the % on the dollar amount, but a straight $0.35 for a completed transaction via credit card which isn’t too bad and are very easy to get in touch with according to our accounting department.