Toon goes back to lower level

Hello Crate,

Good day!

I hope you can help me on this issue.

My toon reset its level back to its lower level after I farmed all items, spent time on crafting and farming mats and my most important piece is the Callagadra helm as its a superboss and I had a hard time to kill it…

Here’s my toon at level 100 :

Now it goes back to this at level 56 :

I wish you can help me restore it, I spent time and hard work to level it up and farmed all those items i had with my max level toon…

Welcome to the forum. :slightly_smiling_face:

Are you using cloud saving?

Yes I am… checked all settings and every thing…

sorry, i pasted the same link… i corrected it now to what i have with my toon

Then change over to local saving, cloud sometimes doesn’t sync properly when saving.

Then turn off cloud saving in both the Steam settings and the ingame Options menu.

alright, will do that but how about my toon? can i recover it?

I don’t think so, not unless you have a backup somewhere else.

What you could do is use GDStash to give your character back all the stuff it’s lost.

i dont have a backup, i didnt create one as i dont expect this to happen… this is my 2nd toon and i didnt experience it with my 1st one… most painful is im not sure if i can kill Callag again for its helm