Black screen after pressing START

Hello,

I recently bought the game and cant play it. After I press Start button game goes to loading screen, square in the bottom right corner loads half the way and than black screen. There is no sound in the game aswell. One time I manged to play the game to like level 10 and then it crashed. Very frustrating.
I play on steam. Tried updating drivers and using repair tool in the folder. One time that I managed to play the game I was using X86 Legacy DX9 Renderer.

My spec:

AMD Ryzen 5 5600 6-Core Processor (3.50 GHz)|
RAM|16,0 GB
NVIDIA GeForce RTX 4060 Ti (8 GB)|

Yay, I can help someone for once. Current reviews are full of people I can’t :confused:

Anyhow, open up settings.txt which is in here: C:\Users[Your User Name]\Documents\My Games\Grim Dawn\Settings

And add “UPnPEnable = false” to the bottom of the file and save. The game should now start up, in theory.

This happens because Grim Dawn’s netcode only works with routers etc that meet ISO Standards for Universal Plug n Play and unfortunately the crap routers ISP’s hand out and a lot of cheaper ones you can buy do not meet the standard. Usually due to stupid penny pinching.

Anyhow, if this doesn’t work, let me know and I’ll go dig in the google mines and the foggy depths of my memory for some more solutions. Also, this might help:

It didnt help sadly. I think It may be some problem with my external sound device Arturia minifuse 2. Once when I opened crash log there was a lot of red text:

1646: Failed to create HARDWARE sound buffer for external stream, samples=1152, channels=2, frequency=48000, error -2005401500
1646: Failed to create SOFTWARE sound buffer for external stream, samples=1152, channels=2, frequency=48000, error -2005401500

I tried to plug the audio device and then start the game but it didnt work. Im starting to lose hope.

1 Like

are you on linux? :thinking:
*asking because i seen a issue where some linux users need to change their rate to 44000 or something
Perhaps even if you aren’t on linux it’s related and your sound settings need to change

alternatively upload your crashdmp for devs to see and maybe they’ll know the conflict you’re having more specifically

dxdiag.txt (87.7 KB)

b9cee048-7c2b-49f2-916e-4e29f7a0d9fe.zip (27.0 KB)

This is intresting but Im not very good with tech and dont know how to proceed with solution :confused:

I checked and my setup is set to sampling 44100

Im on Windows

ALRIGHT I THINK I FIXED.

I downloaded control app for my sound card and changed sample rate to 48000Hz and it worked immidietly. Soooo happy. THX to everybody trying to help

3 Likes

Sweeeeet.

Long, long time since I’ve seen this happen though, usually windows UPnP for stuff like audio hardware handles stuff so well it rarely happens. So much so I can’t remember last time I saw audio issues be a thing :stuck_out_tongue:

But then my memory is now crap lawl.