TLDR, i firmly think itâs solvable/there is hope for your friend/to find on their end, even if it might be a question of how much work it could require.
assuming itâs not a mere power setting and or deferred render setting or driver thing for the GPU, going by past Ryzen user mentions, i donât think itâs like âpoor hardwareâ related, but simply just system setting/interactions, which even if bothersome as heck/ânail in a haystackâ then seems like it can be ironed out, because the HW is indeed capable(and so is the game)
i donât have the full quote, so itâs still very basic/like i mentioned before in those examples
one user on an, what i presume is an earlier ryzen model since i was told later itâs not applicable to all now, simply had to increase the CPU powerplan (not talking overclock, iâm assuming windows/app setting)
other got their magically fixed when they, at the same time,
update bios+chipset drivers and enabled TPM
(since they did it at the same time they were unsure which was their direct fix, but thatâs the note i jotted down atleast)
and while this/either of these 2 might not even be applicable to your friend, might be a different needle, but just like how your ryzen is working fine in SP?, it would make me believe itâs then fixable for your friend too/the case specific fix just has to be discovered for them too
this is not an excuse that GD doesnât have some issues, old code be finicky or have its limitations, but when there are people with X issues, that manages to get it fixed, should mean it can be fixed, even if not every post affirms they found theirs.
To make another âweird bugâ comparison, you have some peopleâs settings not saving ârandomlyâ or after a game update. The fix is kinda known, but even then it varies for people which of it is, but also if they got it fixed/âfollowed all the steps properâ to account for the known, because there will strangely be someone here and there saying they did it, but still didntâ work.
Since CPU interaction is so much more complicated i wouldntâ be surprised if it can be harder to troubleshoot on a systemâs varied basis, but probably likely still solvable even if itâs not just 4 fixed steps to go through. - and because itâs potentially so complex, i dontâ really fault people when they give up/post âthe provided list of troubleshooting didnât work for themâ, becomes more about how willing/much effort one is ok with applying for âjust playing a gameâ in the end.