With the right search term I found his statement today:
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Only took 3 years, but hey better late than never right? RIGHT! 
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I mean some might argue it kinda speaks for crate entertainment… considering that other (esp. bigger) companies would’ve jumped immediately if people suggest/ask for more “cosmetic dlc’s” … even further would’ve added a ingame shop then. Meanwhile Crate takes their sweet time until they put only their 3rd Cosmetic Pack out…
Yes! I have over 1000hrs of Grim Dawn and don’t feel like I have contributed enough for the amount of entertainment you have provided me. Please give us ways to help to your fantastic studio create more content!