Game not available in XBOX Store EU?

[akalle]

Any specific reason that the game is not available in Xbox Store in EU?
Can find it in US and Switzerland, but not Germany

[Gnomish_Inquisition]

MS interpreted new EU guidelines in a weird way, so they removed it because Crate doesn’t have a physical office/address or phone support hotline

Grim Dawn: Definitive Edition now available on Xbox!

It involves some new law that passed in the EU, and Microsoft is now complying with, that requires digital storefronts in the EU to provide a public support address and phone number, among other things. We simply do not have that. We don’t even have a central office. We could not add them, so the game got delisted. Not exactly conducive to indie companies that do not meet those requirements (who even physically mails support anymore…).

*it’s extra weird because no other store in the EU does it this way

[akalle]

That’s really stupid…
Is it possible to buy through US store but install it in EU location?

[Gnomish_Inquisition]

i’ve no clue sry

[Volek]

You can change the region to US in your console’s settings, but to purchase the game you also need a US payment method. Xbox gift cards might work.

[Bas]

@Volek

You can change the region to US in your console’s settings

That’s how they check? I don’t think that complies with whatever that silly EU law is

[chronoss2008]

i call bs just have a post office and use the owners home address
as hq and no mail goes there for securty reasons