So I haven’t played Grim Dawn yet, but was looking forward to trying it out with a friend. He bought the basic 24.99 package. I opted to go for the loyalist package because I think the game has good potential. I got an email saying that the payment usually takes 3-7 business days to clear. I didn’t get a game key or anything. Do I have to wait until it clears? I don’t really want to have to wait a week to play with my friends…
I would assume that your payment needs to be cleared first, but 7 business days should be the maximum. Maybe there was only an issue with the order activation email (check your junk emails).