Hi There.. question about loyalist package

Hi,

So I haven’t played Grim Dawn yet, but was looking forward to trying it out with a friend. He bought the basic 24.99 package. I opted to go for the loyalist package because I think the game has good potential. I got an email saying that the payment usually takes 3-7 business days to clear. I didn’t get a game key or anything. Do I have to wait until it clears? I don’t really want to have to wait a week to play with my friends…

Hi Tuskey,

I would assume that your payment needs to be cleared first, but 7 business days should be the maximum. Maybe there was only an issue with the order activation email (check your junk emails).

On https://www.humblebundle.com/home you can see, if your order has already been processed and if yes, claim your Steam key.

Otherwise, depending on your payment method, please go to https://www.paypal.com/ > Activity or https://payments.amazon.com/listpa and check your payment’s status.

Finally you can Submit a request to Humble Support and ask about the status of your order.

Thanx for your support and welcome to the forums. :slight_smile:

Hello, welcome and enjoy!