Redeeming Loyalist package

Grim Dawn General Discussion
1

I played during the beta and had bought the Loyalist package when it was $85 (IIRC). I wasn’t able to play for several years and never got my expansion pack or any of the ingame items when it launched.

I already sent in a ticket at Humble Bundle but I’m unsure if they can help me because I didn’t keep the key or electronic receipt even though I thought I had.

Thanks in advance for any assistance.

2

All you need is the email address you used then…
https://www.humblebundle.com/resender

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3

It doesn’t show up.

4

What doesn’t show up?

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5

My Grim Dawn Loyalist purchase. It shows my other purchases except that one. I’ll try using a different email address but I have no faith that’ll fix it.

I’m disabled and have a bit of a weird memory, so it could be the case.

Thanks for taking the time to answer!

6

Tried the other email address, it didn’t have any games on it.

7

If you bought the Loyalist pack your GD keys page should somehow look like this on Humble Bundle:

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If you just see the basic GD key and cannot claim any other, I can think of these reasons:

  • Your record is missing the correct order information or some data is corrupted, and that needs to be fixed by the Humble Bundle support. From my experience it can take a few days before a new ticket is assigned to an agent, but once they start working on yours, you can expect them to reply quickly.
  • You somehow bought the game twice: 1x only the basic game (which is in your library) and 1x the Loyalist pack (that is missing). As you have ruled out alternative email addresses, if you go to https://www.humblebundle.com/home/purchases, are there any unclaimed purchases?
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Yeah I don’t even see my basic Grim Dawn. I have it installed on Steam now and can retrieve that key, and should that key go with a Loyalist thing maybe we can figure something out.

9

If you search your email account for old emails from humble does it bring up the Loyalist purchase?

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Shows up in my gmail account just fine when I search for humble loyalist. You might be right about possibly having forgot what you did perhaps with your disability.

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10

Lmao it only brings up the email notifications for this thread :joy:

11

Sorry for the delay, but the HB lady found my content. I was logged in with the wrong email address. I have no idea how that happened, and had no idea I had that address in anything recent.

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12

Huzzah - enjoy the DLCs :slight_smile:

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15

I immediately went on Steam and picked up Crucible and Forgotten Gods. :point_right::sunglasses::point_right:

16

giphy

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17

Slow down!

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18

I was a huge fan of Titan Quest/Immortal Throne back in the day, love y’all’s work.

I haven’t messed with the post-Iron Lore content because why the hell bother.