It wasn’t an afterthought though, was it. Crate clearly explained the difficulties they have had getting the DRM-Free platforms ready to go that they’ve been working hard on, you just keep ignoring that to continue the argument.
I’m pretty sure we’re all well aware how displeased you are with the lack of personal expectation management you’ve received, we don’t need the continued reminders 
I am really looking forward to that Crate Story PDF. For some reason I thought it was going to be a documentary style type of video, but I must have just made that up in my own head. Still, looking forward to it
I want that Will’O’Wisp! Game’s, you could say… grim?
Sorry I didn’t mean you, but Crate and their promise of drm-free out of Steam at release.
But they already told the release had to be too drm-free out of Steam, so what they say don’t bring confidence. I’ll believe them when I’ll have and play my game.
Their comunication is insulting, such as “we did’nt know about Steam may be a drm”, “what we had wrote is obsolete” (easy, they can say this of all what they write, like the promise for March soon), “it’s the moderator fault who eat our forum”, “it’s GOG fault who delayed your game” (when Crate had 6 years to do and it’s not the sole mean for drm-free), instead of giving excuses and stop arguing, in front of the facts.
They could have just say “Sorry we forgot about you we will fix this” (despite we know they hoped all non-Steam users were gone abandoning their game).
Stop making stuff up. Crate have been very forthcoming on the issue. Maybe language barrier?
well the expectation management was not that lacking, he even got a personal message…
Really not sure what he is still doing here posting like that after this post… that appreciation only lasted a few hours it seems, then he could not help his Steam-hating self any longer
Oh I know that, I’m saying we’re all well aware of his view that it was lacking, contrary to evidence.
They should have had patience instead of pushing out a game that they were not ready to launch.
Refunds would not be private. They would extend the offer publicly to anyone who wanted them.
Is it true that everyone gets both DRM and steam and not one or the other?
Where did they explain this? All I saw is that they claim that they’ve sent back 7-8 revisions with gog, yet failed to secure it at launch. They also stated that they couldn’t even be bothered to figure out gog’s key policy in all that time. They also said that they have no way of updating the game with humble. They have DRM ability through humble, yet haven’t done it because they haven’t prepared accordingly.
All that speaks to is lack of care and preparation by Crate. They are not victims. They made choices, didn’t prepare, and chose to launch anyway.
Actually they said that the problem with Humble was that they got in early and are in part of the system that makes the distribution difficult. They’re working through that now.
In regards to not being bothered, given the Humble site works as expected for newer games, it isn’t unreasonable to think Crate believed they’d be fine too and that there wasn’t a change of system along the way that is not backwards compatible.
Look, it’s ok to be doubtful given some of the industry behaviour of late (especially around kickstarter), but Crate have been very open and engaging with the community here and deserve the benefit of the doubt in based on their track record here.
Will somebody please explain to me what this is all about. It makes no sense to me. Do we all play on Steam at this point?
The game should have been left at B31. It is not quite ready for prime time. Still too many little bugs and patches to come.
IF you can still play the game what is the rub. Is it because eons ago a statement was made you would get a copy on release? Then consider it not released.
I don’t like playing on Steam, but until I get my copy I will survive, until I get a more error free version I can live with it.
The only gripe I can possible see if you live in some part of the world you can’t get Steam.
If you have been playing all or most of the time over the years, you come across as a very impatient person with nothing to do but gripe.
I out of this useless thread. It will just be bickering back and forth.
Everyone who bought a package that includes a DRM free copy, yes.
Seconded.
Though there is quite a bit of contention as to the direction GOG is travelling at the moment, what with slanting it user base for shockvertising, the jack keane sale event, regional pricing, the galaxy client & of course the ever broadening fluff of videos & now development titles.
It certainly is in the realm of possibility that they are becoming more aggressive as they get fluffed up by their growing success in getting into steams market monopoly. (btw i’m a gog fan as to bias)
I think the problem is some people bought for the DMR version and decided not to play via Steam because they don’t like the system (I don’t either btw, but put up with it). So they’ve been waiting 4 years to play, now the game is officially released and the DMR isn’t available yet. So they feel cheated.
The idea of virtues are bound to religious philosophy (primarily catholicism) and concerned with an indefinable true ‘good’.
What is good in your religious backed point of view has no place as an instruction to those not of your faith; please stop biggoting others to adopt your view of how they should be.
To the impatient among us, there is little that can be done from what i’m reading, and not attempting to be civil is unlikely to attain any positive outcomes for all involved.
If you are disgruntled, simply record the facts of the situation & how it is handled; there’s plenty of avenues to cause negative publicity available to us all and arguably if your goal is to hurt crate this is the way to do it.
If your goal is a refund, it sounds like they are having trouble with not having someone specific for handling backer accounts.
You can petition them for this and it’s not unreasonable given the facts, but is unlikely to happen till they get things sorted as to who’s handling the rollout specifically.
Personally I don’t find their actions implicitly malicious or disrespectful, so calling for a ‘witch hunt’ is over the top.
As I said I gave up and started playing on steam, being a loyalist and I waited for a long time to play with the wig, the coat, the pet, that’s the experience I had on my mind but I gave up because I feel this will take longer than expected and also will have matchmaking problems or who knows. Its a bid sad but I can live with it, its a great game and makes up for it.
People who say game is not released, it is, its finished and on steam right now, I dont think backers who are affected or angry should pretend is still on EA, when something you dislike happens you dont think your own reality to make it fair.
Also while I kind understand Crate position, I also understand the people who may be angry and I dont think anyone is on their right to bash or insult them. They should moderate rude people here.
you’re probably right, and this is quite understandable. in the other hand if they have waited so long (something i didn’t manage to even if i don’t like Steam either :p), one more week makes no difference at all. in a few days all this excitement will be behind us i guess 
As of tonight, I’ve reached agreement with GoG and signed the distribution contract. The game should go into testing with them shortly and I’ll give you further news, as to when it will become available there, when I know more.
Some have wondered why with all the time we had during development, we didn’t come up with a plan for the DRM-Free release by launch time. We did have a plan though, it just didn’t come together in time. Originally we thought we’d use Humble to distribute a packaged up build. Once I started talking to GoG, it seemed like that would be the better option, since it would allow people to easily get updates and also use other features, like their multiplayer match-making. As release neared and we kept going back and forth with the contract, realizing we wouldn’t be able to meet deadlines for crertain GoG Galaxy feature requirements and such, it became clear we couldn’t conclude the deal and get the game tested in time for release. I then started thinking about putting out a build through Humble again, as a last-minute desperate option to make something available as soon as possible. However, since I’ve read many comments from people suggesting that they’d rather have a GoG key, it seems like it might make sense to just stick with that plan.
I’ve also heard people expressing the feeling that DRM-Free was an afterthought or secondary. It certainly isn’t the case that we didn’t care about it or weren’t thinking about it. Release was actually delayed over it briefly until I made the decision that we needed to go ahead and couldn’t afford to delay over it. We needed to either release when we did or wait until the end of March. This is why an official release date was not given out to the press until 3 days before launch (notice there still aren’t any reviews up for GD). It was a last minute call.
I was concerned that if we delayed longer, our release would overlap with Path of Exile’s expansion. [FONT=Verdana][SIZE=2]While I don’t think we’re in dire competition with PoE for sales, especially since their game is f2p and I think many people will eventually play both, I do feel it would have negatively impacted our press coverage. I mean, let’s face it, PoE is the bigger show, they have more players right now and the press is going to give them more attention. More so, PoE is a competitive online game with races, league ladders and such that make jumping in on day-1 of the expansion release more urgent than than playing the GD release on day-1, even if you love both games. So I think that would have significantly affected our release coverage by popular streamers, probably for weeks after the fact.
Then there was also the fact that we’d been saying for a while that GD would release in February. People had been expecting it for months and it was the only date the press had prior to the week of release. There likely would have been angry people and confusion about why it wasn’t releasing in February. Sort of a damned if you do, damned if you don’t scenario.
Considering all this and realizing I wasn’t going to be able to get the DRM-Free copy out for a week or more, I decided I needed to pull the trigger on the GD full release and not delay it. I also didn’t figure it was going to upset people so much because, well, GD has basically been fully available on Steam for over a month. It was content complete in December, we released B31 days earlier and moving it to full release was basically a formality that was important for marketing reasons but didn’t have much effect on what was available.
Going back to the question though of whether the DRM-Free release is secondary and given lesser treatment… Well, the answer is yes and no. On one hand, Steam is the biggest distribution platform by a very large amount - we’re talking 10-to-1. That is our primary platform. The DRM-Free release is something additional we’re doing for the smaller audience that prefers that. So I mean, another way of looking at it is that we’ve invested extra time and effort to provide a DRM-Free option.
I’m not saying all that as an excuse and I’m sure some people don’t care why it isn’t out, just that it isn’t but I thought I’d at least provide an explanation for those who might want it.
Sorry again for the delay, hopefully it will be over soon. :o
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